Product Tour
Lighthouse MXDR Platform
Take the TourExperience our Microsoft Teams integrated Service Desk
Ease of Access
More convenient than traditional phone and email methods.
Quick Connection
Faster access to real people for immediate assistance.
Workplace Integration
More convenient than traditional phone and email methods
Efficient Problem Resolution
Solve issues and monitor progress in real-time.
Uninterrupted Productivity
Address support needs without the disruption of prolonged phone calls.
Our world-class
self-service portal
We believe our executive portal is second to none and we continually invest in innovations and reports that give our customers unparalleled insights into their ecosystem with real-time reporting and services. Clients can view status and performance data, review assets, and track changes. Through the portal customers also benefit from:
- Transparency of active and closed tickets
- Full and live asset library
- Service Level Agreement performance
- Site-to-site network visibility